Landlords

New Landlord and Welcome Pack

If you are interested in contacting us for more information, please call us on 01322 337070

Or alternatively if you wish to express an interest in House to Home Lettings managing your property, please Click here.

If you wish to have a look at our Landlords introduction pack, please click here to download a copy.

New Contact Details

For House to Home Lettings to continually ensure we are providing the best possible service, its important for us to be able to contact our Landlords. When you have changed your contact details please click here to update our records.

Feedback / Complaints

House to Home Lettings are always striving to improve our service, but for us to continually improve your feedback is important. Please complete our survey.

If you wish to make a complaint please click here, We take all complaints seriously and each will be dealt with in accordance with our complaints procedure, a summary of this is as follows:

  1. Any complaints submitted are recorded internally.
  2. Our complaints officer will investigate the issue and look into the matter for you – speaking to any staff concerned and viewing notes on our system.
  3. We will take any further action necessary and speak to the person(s) concerned to find out why the situation has occurred.
  4. If the complaint is made about a specific member of staff, the Directors will investigate the issue.
  5. We will respond to your complaint within 14 working days.

Certifications 

Please upload your certificates by clicking on the links below:

Gas Certificates

Electric Certificate

Energy Performance Certificate 

Insurance Certificate

Proof Of Ownership